It exceeded our expectations with its clean, spacious rooms and friendly service. The pet-friendly policy was a major plus, making our travel experience stress-free. The breakfast offered a variety of options, ensuring a satisfying start to the day. We were particularly impressed with the staff's attentiveness and helpfulness. Overall, we had a comfortable and convenient stay at this Best Western and would definitely recommend it to others.
William
november 2024
Overall the room was clean and maintained well for an order motel. The beds were comfortable beds, and the wifi worked fine. There was plenty of parking and we were centrally located.
Deanna
maj 2025
Great Location. Beds were comfortable. Very clean. We liked parking right outside our door. Breakfast was good. Got a discount at the restaurant next door as well.
Ricki
oktober 2024
the Best Western El Rancho Palacio will definitely be my Hotel to stay at in my next trip to the city of Roswell NM, the facility is very clean and well situated, very helpful staff and professional management, I will definitely recommend this hotel to my friends and colleagues. the Hotel offers a full delicious breakfast with hot items in case you don't have time to look around for a restaurant that offers breakfasts, parking is free and is within the facility, rooms are kept clean and towels replaced daily thank you again for your service
Hamid
juli 2024
From the moment I stepped in the front door I was at ease, front office was tidy and smelled clean. Breakfast area was put together well and Breakfast options where amazing! They had tortillas and beans! Very New Mexico. The whole Property was very CLEAN! My room was updated and very comfortable. Nothing scary here, from the clean floors and towels to the awesome smelling lotion and soaps. I truly enjoyed my stay and just wanted to chill in my room. 10 out of 10 I would definitely stay there again
2015
oktober 2024
was very clean. the breakfast was very nice for the price.
Mae-mae
januari 2024
the lady who ran it was amazing, friendly and helpful, had a water pressure issue and she was fixing it before we went to let her know, within a few minutes pressure was back to normal, very pro-active, which is rare. room was a good size, comfortable and plenty of parking directly outside the room. good location, with pool aswell.
Nicola
maj 2025
Location, location, location. In the center of everything. Breakfast was great, warm, and ready. The room look updated with new tub and tiles. Quiet and spacious. I will go back again and again.
Manuel
maj 2025
We very much enjoyed our stay at the Palacio. The room was spacious enough, nicely decorated, clean, and everything as it should be. The price was very good, and in balance with the amenities offered. The breakfast was delicious, nicely presented, 😁 and offered a variety of options. It was close to roswell's various quirky and fun 😊 attractions, but the hotel was not quirky, thankfully.. ..we will stay here again if or when we return to Roswell.
James
oktober 2023
It was comfortable and clean. Relatively quiet. Nice breakfast, even had green tea. Made a couple of requests beforehand and they honored them with no problem. Heater worked well. Close to restaurants and shopping.
James
mars 2025